Turnaround time and rates.
- Regular turnaround is within three business days or 72 hours from confirmation of receipt, excluding Sundays. Page rates for regular turnaround is $0.50 per page.
- Rush turnaround is within 1 to 2 business days or 24 and 48 hours. Rates are $0.65 per page. If your rush is longer than 50 pages, please send it in “chunks.”
- Expedite turnaround is between 12 and 24 hours. Rates are $0.85 per page.
- Daily/ASAP turnaround is less than 12 hours. Rates are $1.00 per page.
- Jobs with very frequent errors may be billed at a higher page rate due to the extra time required.
Communication: I will always respond to confirm receipt of your transcript. If you have not received a confirmation email, please email me at [email protected]. Please let me know in advance if a longer job (more than 200 pages) is required for planning purposes. If you have communicated you’ll be sending a rush but for some reason cannot send it, please keep me informed as to when I can expect it.
Invoicing: Invoices go out on 1st and 15th of each month. Please remit payment within 15 days of receipt. For new clients, the first invoice is emailed along with the completed transcript and payment is due within 7 days.